ESSE Specialist: the sign of exceptional customer service

Products —
Hearth and Cook by Rangemoors ESSE Specialist award

Exeter specialist heating and cooking retailer Hearth and Cook by Rangemoors has received official recognition for outstanding customer service from Master Stove Maker ESSE.

ESSE’s sales team is currently touring the UK distributing high quality external ‘ESSE Specialist’ signage in recognition of dealers who have ‘gone the extra mile’ in providing outstanding levels of customer service during 2017.

Southern area sales representative Dan Blewitt presented the high quality enamelled sign to Hearth and Cook’s Paul Rogers at parent company Rangemoors’ Winkleigh showroom.

Handing over the sign, Dan said:

“ESSE products are designed and built with a care and attention-to-detail that has helped us to become the authority in stoves and range cookers. That’s why we feel that ESSEs should be showcased, sold and installed with the same diligence.

“We take great care in carefully selecting the retailers that make up our ‘ESSE Specialist’ network and we support these hard-working retailers wherever possible, and encourage customers to visit their local ESSE showrooms for the highest levels of service.”

“Our national network of hand-picked ESSE Specialists carry as many ‘live’ models as possible in their showrooms, so customers can see them in action and ask detailed questions about installation, maintenance and living with an ESSE on a day-to-day basis.”

Exeter-based Hearth and Cook carries a wide selection of ‘live’ demonstration models from ESSE’s EL13 and 990EL range cookers plus the Ironheart cooking stove.

ESSE has been hand-building range cookers and heating stoves since 1854 and its products have been relied upon in some of the world’s most demanding settings: from the kitchens of the Savoy to the Houses of Parliament. All ESSE products continue to be built in the UK.

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