Welcome to our FAQs page

The FAQs on this page have been compiled by our Technical and Customer Services Manager, David Randlesome.

“The most frequently asked questions are listed on this page or use the drop down menu below to see additional FAQs on specific products or issues such as installation, maintenance, discontinued models etc. I will be regularly updating this page so if you can't find the answer you are looking for, please come back soon or visit the Cooker, Stove and Firewall product pages where you will find lots of information and specifications about all our products.” DR

   Use this drop down menu to select topics not covered in the general list >>